Service Security Analyst

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

The System Security Engineer performs all processes and procedures necessary to ensure the safety of information systems, services, and networks. In addition, the primary responsibility is to protect the privacy, confidentiality, integrity, and availability of company and customer data by conducting security reviews, monitoring for security incidents, and creating infosec policies and procedures. 

Responsibilities:

• Design, develop, document, create, and analyze configuration settings, rules, and alerts associated with information systems, services, and company networks
• Conduct security, vulnerability and risk reviews of IT services and IT applications through the use of various automated tools and manual testing procedures
• Create Infosec policies, procedures, and playbooks
• Create baseline security configuration standards for IT services
• Monitor, investigate, and respond to security incidents
• Perform root cause analysis on identified vulnerabilities and identified incidents
• Stay informed on the latest known vulnerabilities
• Ensure existing and new IT services comply with enterprise security, industry best practices, and audit standards  
• Supervise and review some assurance audit activities  
• Prepare reports, advise leadership about the status of technology and compliance issues, and make recommendations for risk mitigation 
• Work with multiple business units to ensure security policies and procedures are being adhered to

Requirements:

• Bachelor’s degree in information security, information systems, or similar preferred
• Relevant industry certification in information security, management information systems security or similar preferred 
• Certifications in relevant securing relevant business applications
• Demonstrated practical knowledge in information security, IT, internet concepts, and business applications.
• Some experience with infosec testing tools and scripts.
• Familiar with SaaS application concepts: secure configuration, API’s, logging, access control, permissions, troubleshooting.
• Some experience working with relevant business applications such as ERP, CRM, and IdP solutions.
• Familiar with implementing secure IT SaaS applications. 
• Familiar with OWASP top 10 and MITRE ATT&CK Framework.
• Knowledge of various operating systems, ChromeOS, Linux, Mac, Windows.
• Able to navigate the linux command line and write basic scripts
• Strong verbal and written communications
• Excellent time management and organization skills
• Excellent Analytical skills

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, ​​an employee stock purchase program, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.