DevOps Application Administrator

Ann Arbor, MI

Applications have closed
University of Michigan - ITS logo

University of Michigan - ITS

How to Apply

A cover letter and resume are important submissions for the hiring team to get a sense of your experience. In the cover letter, in one page or less, please let us know how you will align with your career aspirations and skills. Submit both a cover letter and resume as one file (because of system limitations).

Competitive salary available based on qualifications, experience and education of the selected candidate.


Information and Technology Services (ITS) is looking for a DevOps Applications Admin Intermediate to join the Identify Access Management team with in ITS. You will report to the IAM System Operations Manager. You will be a member of a team responsible managing all Identity Access Management and related systems by collaborating with other IT groups to maintain the IAM infrastructure in a 99.99% uptime production environment.

Who we are:

Information and Technology Services (ITS) supports U-M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS's mission is to be trusted enablers of technology for the U-M community. ITS works together to provide cohesive digital experiences and seamless support to the U-M community. For more information about ITS, visit:


You will oversee the implementation, deployment and support of applications managing the full life cycle of identities; for authentication and authorization and middleware IT service provisioning solutions.

  • Install, configure, test, maintain software, including Linux-based servers, utilities, system-level software, scripts and custom software applications; develop from source code common open source software such as Apache Web Server, Kerberos, Tomcat and related technologies
  • Review and monitor systems for availability, error conditions, space allocation, backup integrity and performance to ensure system stability; ensure system backups and data archiving operations and tune performance of production systems
  • Provide tier two support to ITS departments to resolve problems data integrity issues and the maintenance of the full life cycle of identities
  • In collaboration with service partners, developers and architects and, as a member of a team, analyze business and user needs and design infrastructure solutions to meet those needs; coordinate and implement IAM infrastructure upgrades and enhancements
  • Stay current with relevant advances in technologies in authentication systems such as Active Directory NTLM/Kerberos, PKI, Secure Token and Web SSO including federated SSO, to meet the ever-changing needs of the University
  • Create internal documentation and follow best practices, procedures and share knowledge with team members

Required Qualifications:

  • A bachelor's degree in computer science, business computing or a related field or equivalent combination of education, certification and experience
  • Four (4) years' experience in a related role in a large environment requiring confidentiality,, customer service, organization, prioritization, troubleshooting, and analysis to support Red Hat Enterprise and other *nix operating systems
  • Experience applying appropriate technical tools to perform daily administration tasks, root-cause analysis and service restoration (such as backup, restore, failover, log interpretation and performance monitoring) for Red Hat Enterprise, Ubuntu and other *nix operating systems
  • Experience writing and debugging Python or Bash scripts for system administration
  • Knowledge of networking technologies, encryption, VPN, firewall/load balancer technologies

Desired Qualifications:

  • Hands-on experience of Identity and Access Management and authentication/authorization solutions
  • Experience with automation tools such as Ansible, Puppet or Chef
  • Experience with Microsoft Azure, AWS or Google Cloud Platform
  • Hands-on experience with responsibility for supporting middleware technologies such as: LDAP, Active Directory, SAML2, XML/XDS/XSLT, OpenID
  • Modern programming skills in any language, including version control, test-driven development and debugging
  • Experience participating/leading multiple phases of technology infrastructure projects (concept, investigation, deployment, operations, migration, decommission), in particular projects which require coordination with developers and service partners
  • Experience building and supporting information technology services at a higher education institution

Benefits at the University of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

  • Generous time off
  • A retirement plan that provides two-for-one matching contributions with immediate vesting
  • Many choices for comprehensive health insurance
  • Life insurance
  • Long-term disability coverage
  • Flexible spending accounts for healthcare and dependent care expenses
  • Dental and Vision Insurance
  • Parental and Maternity Leave

Additional Information:

Will require some after-hours/on-call support and reliable internet connectivity.

Underfill Statement

UM- ITS welcomes a healthy applicant pool so we encourage all interested applicants to apply. This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

U-M COVID-19 Vaccination Policy

COVID-19 vaccinations, including boosters when eligible, are required for all University of Michigan students, faculty and staff across all campuses, including Michigan Medicine.  This includes those working remotely.   More information on this new policy is available on the Campus Blueprint website or the UM-Dearborn and UM-Flint websites.

Tags: Active Directory Ansible Automation AWS Azure Bash Cloud Computer Science DevOps Encryption Firewalls IAM Kerberos LDAP Linux Monitoring NTLM OpenID Open Source PKI Puppet Python Red Hat SSO Tomcat Ubuntu VPN XML

Perks/benefits: Career development Competitive pay Flex hours Flex vacation Health care Insurance Parental leave

Region: North America
Country: United States
Job stats:  141  10  0

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