I.T and Security Analyst

Optimal Strategix Group, Inc. (OSG) is helping global organizations impact business outcomes by uncovering what matters to their most valuable customers. The result of this work informs effective decisioning-making for OSG’s customers, delivering positive revenue and cost savings impacts at every phase of the customer lifecycle. OSG is working with global Fortune 1000 companies across a wide spectrum of industries, but with a concentration in the following: Consumer Goods, Retail, Life Sciences, Medical Technology, Pharmaceuticals, Healthcare, and Public Sector. OSG is headquartered in New York City, and has offices in Bengaluru, India, and Dubai, U.A.E, Brazil, Latin America, and Europe.

Why you will love OSG:

OSG is leading the CXM and CJM market (estimated at $8 billion) with a highly sophisticated AI/ML platform that helps our clients gain a deep understanding of customer motivation and predicts their next best move for growth. We help companies engage their audience (patients, consumers, etc.) in meaningful ways through data-driven, customized nudges. Our customers include 25+ of the Fortune 500 companies, such as Johnson & Johnson, Kimberly Clark, Baxter Health and many more.

Description:

• Support and maintain IT Infrastructure, software and hardware assets cloud platforms and third-party applications.

• Involved in end-user support and managing client requests for technical support, installations, guidance, and troubleshooting

• Coordinates with relevant Platform Owners, System Administrators and/or third-party vendors regarding user support and problem resolution.
• Assist with developing IT policies around cybersecurity and compliance
• Assists with evaluating and maintaining compliance with various regulatory requirements including NIST, HIPPA, ISO and PII.
• Identifies and communicates recommended/required security controls & documents and monitors control implementation.
• Keeps current with the latest technology and federal security and compliance standards.
• Other duties may be assigned.
• Creates user documentation and may train personnel on new applications software
• Conducts internal IT self-assessments and works closely with internal/external auditors regarding IT security audits and/or assessments (e.g. network, operating system and datacenter), including identifying, evaluating and mitigating vulnerabilities.

Requirements

• 2+ years of experience in IT administration, security, and compliance
• Must have a strong technical knowledge of PC and Desktop hardware as well as Windows 10 Operating Systems.
• Experience with E-mail management MS Exchange Online/ MS 365 and other applications like Teams, SharePoint and One Drive

• Experience working with various third-party applications like Salesforce, Zoom, Concur, ServiceNow, Workday is preferred

• Must be highly organized and detail-oriented, with strong analytical problem-solving abilities

• Strong customer service skills; display excellent verbal and written communication and interpersonal skills

• Experience utilizing security standards, assessments and policies

• Experience with development and/or maintaining risk and controls programs in complex IT environments

• Practical and application knowledge of a broad range of US Federal Government and commercial standards and frameworks — for example, NIST Cybersecurity Framework (800-171), CMMC, FedRAMP, DISA/DOD Impact Levels, the ATO process, International Standards Organization (ISO) 27001, IT Infrastructure Library and ISO 20000, CMMC knowledge is preferred

Benefits

• Competitive Salary
• Uncapped Commission and Bonus Opportunity
• Benefits such as Health Insurance, Vision Insurance, Dental Insurance, Life Insurance, Short/Long-term disability

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please make it clear within your cover letter. We will review applications as they are received and look forward to hearing from you. We are an Equal Employment Opportunity Employer