Head of Risk and Compliance

WHO WE AREFounded in 2008, Trustly is the global leader in Open Banking Payments, and the U.S. is Trustly’s fastest growing market. Today we serve 10,000 merchants, connecting them with over 650 million consumers and 7,600 banks in over 30 countries. In 2021, we processed over $20 billion in transaction volume in our global network.
Our digital account-to-account platform redefines the speed, simplicity and security of payments. Consumers pay for purchases by simply signing into their bank accounts, bypassing the card networks, and never leaving a merchant’s site or app – no credit card numbers or separate account setup necessary. 
With U.S. headquarters in Silicon Valley and global headquarters in Stockholm, Sweden, we are a culturally diverse team also spread across Canada, Brazil, UK, Germany, Spain, Portugal, Malta and more!  Across the U.S., we have embraced a work from anywhere policy throughout the continental US.
It’s a great time to join Trustly as the Americas team is growing fast. If you thrive in  an entrepreneurially minded, fast-paced, casual, professional, positive, and rewarding work environment, check us out!
ABOUT THE ROLEAs Trustly's first Head of Risk and Compliance in the Americas you will lead and be accountable for the implementation and oversight of Trustly’s  2nd Line of Defense risk and compliance program in the Americas and ensuring alignment with the Trustly Group Global Risk Management Framework. This is a critical role to help create, build and implement an enterprise risk and compliance program for the team and company now and into the future. 

WHAT YOU'LL DO

• Implementing and embedding the Trustly Group Risk Management Framework.
• Implementing the Americas Risk Appetite Statement and establishing a monthly reporting cadence to the Americas Management and quarterly reporting cadence to the Trustly Inc and Trustly AB Board.
• Overseeing and monitoring Trustly’s operations in the US and Canada to ensure compliance with regulatory standards.
• Identifying existing/potential areas of compliance vulnerability, advising the Executive Officers/Risk and Compliance Committee/Board of Directors of such vulnerabilities, and developing/implementing pragmatic corrective action plans within Trustly’s risk tolerance and regulatory requirements to mitigate such vulnerabilities.
• Working with the Legal team to anticipate, monitor and analyze changes to regulatory regimes in the US and Canada as well as industry, regulatory, and compliance trends.  Communicating such changes and trends to the Executive Officers/Risk and Compliance Committee/Board of Directors.  Implementing changes to Trustly’s policies and operations within Trustly’s risk tolerance in response to such changes and trends. 
• Establishing, monitoring, maintaining and enhancing a risk assessment framework to identify, assess, mitigate, and monitor risks that will drive the planning of  internal audit, compliance, and risk management functions.
• Aggregating identified business risks, overseeing mitigation plans and tracking closure of action items.
• Establishing protocols focused on identifying emerging risks to feed the risk and control self-assessments on an ongoing basis.
• Coordinating and overseeing an effective BSA/ PCMLTFA/ AML/ OFAC Compliance Program consistent with current industry best practices and regulatory guidance and requirements.
• Conducting BSA/ PCMLTFA/ AML/ OFAC risk assessments at least annually with consideration of risks related to Trustly’s products, services, employees, and geographies.
• Maintaining BSA/ PCMLTFA related monitoring and reporting systems, including establishing appropriate Suspicious Activity Report processes, that promote quality investigation and research; consistent decisions; and complete and detailed documentation.

WHO YOU ARE

• Bachelor’s degree.  Certification(s) from professional bodies relevant to the financial services sector is a plus.
• A demonstrated self-driven self-starter who lives and breathes compliance and is capable of operating effectively in a fast-paced business environment with shareholders’ interests in mind.
• Willing to register with U.S. and Canadian federal and state/provincial regulators of money services businesses, which includes submitting personal financial, employment, and other information, being fingerprinted, and completing both criminal and financial background checks.
• Minimum of 5+ years of experience in financial services/fintech with subject matter expertise in US and Canadian money transmitter/money services rules and regulations, FinCEN/ PCMLTFA reporting requirements, AML/ CFT, sanctions, fraud, investigations, transaction monitoring, know your customer/ customer due diligence.
• Direct experience with enterprise risk management and general knowledge of compliance and risk issues facing payment processors; licensed money transmitters, and/or money services businesses.
• Experience in communicating with governmental agencies such as FinCEN/ FINTRAC, as well as auditors, banks, and other regulatory and business partners.
• Able to respond to inquiries from governmental agencies, banks, and merchants.
• Experience operating effectively across a distributed, remote-first workforce.
• Experience in independently managing, organizing and prioritizing multiple tasks, projects, responsibilities, and competing priorities for yourself and the team.
• Excellent written and verbal English communication and analytical skills, with the ability to articulate ideas to a diverse audience.
• #LI-remote

WHAT WE OFFERThe opportunity to work on challenging issues and projects with leading Fintech professionals in an open, inclusive, and truly inspiring, innovative atmosphere.A culturally diverse team that spans from the Silicon Valley, across the US, Canada, Brazil and Europe.A commitment to constantly develop and improve: expect to grow on a professional and personal level in a stimulating environment.The experience of working at a fast growing FinTech unicorn.The enthusiasm for remote-first work with flexibility to balance professional and personal life, while fostering a deep sense of belonging, teamwork and having fun.Total compensation includes competitive salaries, annual bonus and stock options. Innovative Perks and Benefits package:   Flexible Paid Time Off  Comprehensive medical, dental, vision, and other insurances  Flex Spending Accounts - Medical and Dependent Care  Home Office Set Up Allowance  Internet Stipend  Retirement plan match (401k / RRSP)  Gender-neutral Paid Parental Leave
At Trustly, we embrace and celebrate diversity of all forms and the value it brings to our employees and customers. We are proud and committed to being an Equal Opportunity Employer and believe an open and inclusive environment enables people to do their best work.  All decisions regarding hiring, advancement, and any other aspects of employment are made solely on the basis of qualifications, merit, and business need.