SOC Engineer (AU Retail, Hybrid)

Mandaluyong, Metro Manila, Philippines


Staff Leasing Business Offshoring Solutions in Australia

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Schedule: Monday- Friday (09:00 AM-06:00 PM AEST)

What are we looking for?

Skills Required:

  • Bachelor’s degree in information management, Information Technology, Information System, Computer Science, Computer Engineering, or equivalent.
  • At least 3-5+ years’ experience in Service Delivery supporting global operations.
  • Skills/Technologies/Platforms: ServiceNow, WSUS, SCCM, InTune, SolarWinds, Cloud Conformity, Qualys, AWS various including: IAM, S3, ECS, EC2, Fargate, Dynamo, ALB/NLB, Transit Hub, WAF, CloudTrail, Config Manager, Azure, O365, AIP, Defender, SharePoint, OneDrive, SailPoint, Identity Now, Beyond Trust Password Safe, Hashicorp Vault, Thycotic, Palo Alto, Meraki, Squid Proxy, Signal Science, Forescout, Kasada, Proofpoint, LogRhythm

Nice to Have:

  • Experience working in Retail and/or Australian companies/accounts
  • Certifications relevant in Cybersecurity

What will you do?

  • Take charge as the primary point of contact for the Cyber Security team's support in managing security incidents.
  • Efficiently monitor and handle security events in SIEM/ServiceNow.
  • Offer technical support and resolve incidents through manual troubleshooting or script-based methods.
  • Resolve day-to-day security issues to ensure continuous service availability, taking necessary escalations when needed.
  • Expertly classify reported incidents based on impact and urgency, and maintain up-to-date documentation in incident ticket logs.
  • Take prompt action on service requests as necessary.
  • Provide additional technical assistance whenever required to resolve incidents or fulfill requests, escalating to the relevant team member or external service provider as appropriate.

Join the awesome team and enjoy these benefits & perks:

  • Hybrid Work Setup (12-hr Shifting Schedule, TBD during phone screening.)
  • Medical, Dental Coverage and Life insurance
  • Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
  • Competitive salary package and annual appraisal
  • Financial Assistance Program
  • Mandatory Government Benefits and 13th Month Pay
  • Complimentary Sleeping Quarters, Coffee at no cost
  • Complimentary Office Fitness and Wellness Facilities at no cost
  • Regular Company Events, Work Life Balance, and Career growth opportunities
  • Accessible location at the heart of Metro Manila --- the Mega Tower, EDSA


ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Get the amazing chance to work for our client --- Australia's top supplier of office products for small and medium-sized businesses, students, and households, with a nationwide presence and over 3 billion dollars in revenue.

#ConnectOS #ConnectOSCareers #TeamConnectOS

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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* Salary range is an estimate based on our InfoSec / Cybersecurity Salary Index 💰

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Tags: AWS Azure Cloud Computer Science EC2 IAM LogRhythm Qualys S3 SailPoint SharePoint SIEM SOC

Perks/benefits: Competitive pay Health care Insurance Medical leave Team events Wellness

Region: Asia/Pacific
Country: Philippines

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