Mid-level Security Engineer

Company Summary

Bugcrowd is the world’s #1 crowdsourced security company. Our award-winning platform combines actionable, contextual intelligence with the skill and experience of the world’s most elite hackers to help leading organizations solve security challenges, protect customers, and make the digitally connected world a safer place.

Job Summary

Bugcrowd is looking for an IT Support Specialist to be responsible and accountable for the smooth running of our corporate computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of Bugcrowd’s computing needs.

A successful candidate will have experience building IT from startup stage to a large company, a proven professional history and a detailed knowledge of industry best practices.

Essential Duties and Responsibilities

• Manage information technology and corporate systems and networks
• Provision Equipment, Services and Software for Employee Onboarding
• Plan, organize, control and evaluate corporate IT and data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Ensure security of data, network access and backup systems
• Identify problematic areas and implement strategic solutions in time
• Audit systems, assess their outcomes and address problems
• Preserve assets, information security and control structures
• Collaborate on development and maintenance of IT policies and Business Continuity Plans with engineering infrastructure team

Knowledge, Skills, and Abilities

• Degree in Computer Science, MIS or equivalent experience
• 3+ experience in IT or related industry
• Proven work experience with IT in a startup and growing with the organization
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Expertise in data center management and data governance
• Hands-on experience with helpdesk support, computer networks, network administration and network installation
• Ability to work very independently and must have strong organizational, communication and customer service skills
• Systems: Mac OS, Windows, Cisco, Google for Work, MS Office, VPNs, Mobile (iOS and Android)
• Extensive Mac system support and troubleshooting experience a must
• Must be eager to work hard, to learn many new skills, solve problems, and integrate tightly with the rest of the team

Culture

• At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
• We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
• Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.

At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring. We are a supportive & collaborative team who understand that reaching Bugcrowd’s potential depends on the happiness of the employee.

Disclaimer

This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.

The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).

Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by law.

Equal Employment Opportunity:

Bugcrowd is EOE, Disability/Age Employer. 

Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.