Senior Risk Consultant

Senior Risk Consultant

Do you enjoy working with customers to find creative ways to solve business challenges? Are you excited about project management and nurturing relationships with clients? If so, the Senior Advisor position might be a great fit for you. BitSight is a fast-growing SaaS startup that has already established itself as the standard in the nascent security ratings market. BitSight Security Ratings help companies manage the information security risk associated with their third parties to understand the full extent of risk they are assuming by entering into a relationship. Our easy to understand ratings are integrated into processes at organizations ranging from the Fortune 100 to state Universities.

Advisory is a strategic priority to BitSight, with significant visibility to executive leadership. As a Senior Advisor, you will partner with a team of problem solvers to address complex business issues in the Cybersecurity and Third Party Risk Management (TPRM) space. You will lead teams in project managing clients’ BitSight and TPRM programs, and enable our clients to gain the maximum benefit from our platform. You will serve as an expert for both our team and our clients, and will serve as a “go to” person for strategy, design, and program management.

Advisors are well organized and strategic thinkers. Strong communication skills are important as this role will require you to present to senior leaders and provide recommendations with the requisite justification. This is a great position for a self-starter who’s looking for an opportunity to shine in a role in a growing, high priority, division of a fast-growing company.

What The Role Entails:

• Directly support and operate clients’ BitSight programs, as co-defined by you and the client
• Manage clients’ businesses to Key Performance Indicators established by their
  leadership - Ensure that the BitSight platform is being leveraged and appropriately aligned to support achievement of business goals
• Act as a primary point of contact for driving customer strategy
• Support our customers in their efforts to successfully use and operationalize BitSight platforms
• Collaborate and organize both customer personnel and in-house resources to troubleshoot and resolve issues
• Assist with API integrations
• Conduct quarterly business reviews 
• Articulate and monitor customer requests and feedback, collaborate with Customer Support, Sales, and Product teams
• Develop materials and presentations for executive level reporting
• Perform strategic analysis of vendor portfolios for clients
• Set follow-up actions and provide regular updates on the status of active issues to all stakeholders
• Learn to be a power user of BitSight products, capabilities and services

What You Bring To The Table

• 5+ years experience in cyber security, software engineering, or related field
• 2+ years of client facing experience or equivalent experience presenting to senior leadership
• Experience in project management with a proven track record of managing multiple
  projects to completion
• Ability to troubleshoot and solve customer issues independently
• Familiarity with Networks: IP’s, SSL certificates and DNS preferred
• Strong verbal, written, and interpersonal skills, as well as excellent planning and
  organizational skills
• CISSP certification preferred
• Experience in third party risk management preferred
• Fluent in English
• Proficient in German and/or Spanish preferred