Senior Technical Writer(Network Security domain)
Bengaluru, India
Ivanti
Ivanti finds, heals and protects every device, everywhere – automatically – so employees can work better from anywhere.Responsibilities:
- Working as an integral part of an Agile development team to research, plan, and produce content for a range of audiences and products, with a focus on enterprise software administration and application developers. Content may include administrator guides and release notes, Web services API guides, and SDK guides.
- Interacting with multiple departments to ensure that the information needs of customers, partners, and internal personnel are met.
- Developing task estimates to efficiently produce documentation within required timelines.
- Producing clear, concise, and correct documentation that meets customer needs.
Experience Required:
- Bachelor's degree in English, communications, technical writing, or software or IT-related field.
- 5-7 years of experience writing technical documentation in an enterprise software environment.
- Superior analytical ability to research and understand complex software product solutions.
- Proven ability to document software products using technical writing standards for grammar, syntax, and composition.
- Impeccable attention to detail and the ability to manage multiple projects concurrently.
- Demonstrated ability to work independently in a dynamic environment with distributed team members.
- knowledge of network domain and security domains.
Experience Nice to Have:
- In-depth knowledge of print and online publishing tools and procedures, especially MadCap Flare or other topic-based authoring tools.
- Working knowledge of Project Management software (experience with Atlassian products such as Confluence and JIRA is a plus).
- Proven track record of researching and writing clear, concise documentation for IT administrators or application developers.
- Strong understanding of usability principles.
#LI-IP2
Tags: Agile APIs Jira Network security
Region:
Asia/Pacific
Country:
India
Job stats:
2
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Category:
NetSec Jobs
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