Security Engineering Manager

Proficio is one of the fastest growing Managed Detection and Response (MDR) providers (formerly MSSP) in America, providing 24×7 security analysis and monitoring services to mid to large-sized enterprises. Our growth is being fueled by the rapid rise in cloud-based services, the acceptance of the Software-as-a-Service (SaaS) model, and the increasing number of cyber security attacks on businesses, hospitals and government. We have developed proprietary security content and threat intelligence tools to identify and proactively defend against advanced attacks and insider threats.

We are looking for top performers to join our exciting, fast growing company to help address the most challenging security issues in the industry. If you are a serious security professional looking to catch the next wave, we should talk. As a Proficio Security Engineering Manager, you will be a key contributor in identifying areas of improvement to mature Engineering operations and ensuring Security Engineering are operating effectively and efficiently. You will also lead our Security Engineering team in doing onboarding of ProSOC, ProMON (ArcSight), ProMSS or MEDR Service. In addition, you will act as a primary liaison for the APAC Engineering during engagements with internal teams such as SOC Analyst, Project Management, Client Success, Security Advisor and Sale Engineers.

Direct experience in a Management of Security Devices is required, and we are looking for people who can use their knowledge of security, networking troubleshooting abilities, and strong communication skills to take on one of the most challenging roles in this exploding field. This is an opportunity to learn, contribute, and grow unlike few others in the IT industry today.

Roles and Responsibilities

• Act as primary point of support and escalations for security engineers onsite in the APAC region
• Ensure standard operating procedures are consistently being followed by all security engineers onsite in the APAC region
• Support and assist tasks as and when needed or after being approached by junior security engineers onsite in the APAC region
• Identify gaps in processes and procedures and mature areas of improvement
• Act as primary liaison to internal teams such as Project Management for security engineering support and requests
• Ensure workday coverage is covered adequately to support the security engineering responsibilities. Minimum of 50% of workforce are around at ALL time.
• Contribute to the development and delivery of KPI metrics reporting to senior management
• Other duties as assigned

Requirements

• A Bachelor’s degree in Information Systems, Business, Engineering, or a related field from an accredited institution OR equivalent experience
• Security certification required, such as Security+ and Network+. Security certification such as SANS/GIAC, CISSP, CISA, CISM are a plus
• Vendor certifications from Palo Alto, Cisco, Juniper, Fortinet, Carbon Black, Tufin etc. required
• 4-5+ years’ experience as a Network Engineer or Security Engineer working with a broad range of technologies
• 1+ years’ experience leading team, mentoring junior team members, creating and providing training, resolving work process discrepancies, solving new and unique problems
• Experience in the configuration and troubleshooting of IPSec VPN tunnels.
• Knowledge with network analysis tools, such as, Wireshark and TCPDump and SCP.
• Knowledge of UNIX and Windows environments as may pertain to Network and Security tasks including syslog, DNS, load balancers and BIND, BigIP command line on BSD, Windows Event Log.
• Hands-on experience installing, configuring and administering network and security devices, applications and systems
• General understanding of SIEM operations required
• Managed Services experience preferred with a customer focused mindset that is willing to go above and beyond to satisfy a customer requirement absolutely required
• Proficient with Linux (scripting in Bash or Perl is required and Python is a plus)
• Effective time task management skills; Strong communications skills, both written and oral
• Ability to participate in on-call rotation for after hours and weekend escalations
• At least 1 years’ experience configuring and/or using the following:
  • Security Management Systems (i.e. Tipping Point SMS, CheckPoint Security Management Server, Cisco Sourcefire Management Console, or JunosSpace)
  • Firewalls SME in one of the following (Cisco, Palo Alto, Checkpoint, Fortinet, Juniper SRX, or IPTables), specifically ability to design and architect solutions
  • IDS/IPS SME (Cisco AIP or Sourcefire, McAffee, Juniper or Tipping Point) specifically ability to design and architect solutions

Benefits

• Opportunity to work in a progressive organization with structured training and roadmap for success

• Lunches and fun employee activities!
• Experience in one of the hottest IT industries today

Proficio is an EOE employer.