Security Operations Engineer - Automations

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the Role

We are looking to hire a Security Operations Engineer - Automations. This role will be part of the Security Operations Engineering team, which is involved in several of Cloudflare's security processes, such as Vulnerability Management, Incident Response and Physical Security management and interacts with all technical areas across the company. This role is expected to interact and collaborate in all security processes run by the team.

As part of the Security Operations Engineering team, this role has both short and long term responsibilities. In the short term, this role will be responsible for ensuring that newly onboarded data centers adhere to required physical security standards and be responsible for the day-to-day tasks required to run the data center onboarding process.

In the medium and long terms, this role is expected to automate a significant portion of the data center onboarding process and will shift its main focus to automating other Security Operations processes, while also maintaining existing automations.

This will be a chance to work on real security problems in a billion dollar business. 

Responsibilities

Data center onboarding

• Communicate with third party data center vendors to request, receive, and collate physical security audit information
• Design, build and introduce process to automate data collection from new data center partners
• Complete virtual onboarding audits for new data centers and periodic physical audits of existing data centers
• Work with Infrastructure team stakeholders to ensure data center onboarding reviews are completed in accordance with SLAs and any risk findings are addressed  
• Assess data center physical and environmental security in support of Cloudflare’s security certifications including PCI, FedRAMP, ISO 27001, and SOC 2 
• Support negotiation of Physical and Environmental security terms with Cloudflare data center providers and partners
• Work with internal teams to achieve and report on data center security compliance quarterly
• Support the rollout of new Cloudflare physical security tools across data centers
• Manage the data center vendor master database in conjunction with Cloudflare’s infrastructure team

Automation of security processes

• Design, build and introduce process to automate data collection and processing
• Design, build and introduce process to automatically produce reports based on collected data
• Design, build and introduce mechanisms to clean up existing data
• Identify opportunities to introduce new automations into security processes
• Monitor and maintain existing automations
• Assist in other Security Operations processes as needed, including Vulnerability Management and Incident Response.
• Work to constantly improve our security and compliance positions

Desired experience 

• Strong experience introducing automated processes via technical means
• Programming or scripting experience
• Experience with working on security compliance programs.
• Experience working with the Physical and Environmental controls from some of the listed Compliance Frameworks; PCI DSS, SOC 2, ISO 27001, FedRAMP
• Experience with security audit and risk management processes including interviewing stakeholders, physical inspection, reviewing control evidence, and issuing risk findings
• Understanding of security contracts terms for Physical and Environmental security; experience negotiating with data center providers is a plus
• Direct experience executing on datacenter / infrastructure projects with many moving parts is a plus
• Ability to work cross-functionally with internal and external stakeholders
• Ability to organize and manage data and support the design/selection of a tooling platform
• Ability to work efficiently and independently in a fast-paced, high-volume environment.
• University degree or equivalent practical experience is required

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

Path Forward Partnership: Since 2016, we have partnered with Path Forward, a nonprofit organization, to create 16-week positions for mid-career professionals who want to get back to the workplace after taking time off to care for a child, parent, or loved one.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.