Global Security Operations Manager, APAC Region- Bengaluru, India

Guidewire Software’s Global Physical Security & Safety team is looking for a Global Security Operations Manager – APAC Region, who will be responsible for security operations of Guidewire’s APACregion’s offices, as well as acting as a strategic global projects team member. This is an exciting role as Guidewire designs a contemporary physical security program to support work from “almost” anywhere.  The position reports to the Director, Global Physical Security & Safety, and is an on-site (not Remote) position working at Guidewire’s new office in Bengaluru, India. 

Responsibilities

• Manage day to day security operations for Guidewire’s offices across the APAC region 
• Conduct site security assessments, and coordination of security support for corporate events in APAC, including office locations
• Vendor relationship management of contract guard force services, including writing Requests for Information/Proposals, submitted proposal evaluation and establishing contract guard force services performance metrics
• Closely collaborate with the APAC region Facilities team, ensuring customer service to employees is at the center of all procedures and processes 
• Resolve issues via clear and concise communication and using multiple applications – service ticketing, email, instant messaging, telephone/SMS, and in-person  
• Develop, manage and train employees on APAC emergency response plans (remote/in-office)  
• Conduct policy and standards compliance checks and enforcement (Internal, Local, National and International regulations)  
• Partner with HR, Legal and Workplace to resolve safety and security incidents
• Work with Director Global Phys. Security & Safety to design and manage world-class enterprise-wide safety and security programs, policies, and procedures
• Maintain and track program performance statistics, KPIs, etc.
• Conduct investigations using internal systems and interview people
• Ability to see long term vision of safety and security strategy and programs
• Along with the Global Security Technology Manager and team, manage and work with security technology vendors locally

Basic Qualifications

• 5-10 years of experience managing contract guard services, physical security applications and systems, event security management, environmental health & safety, security program implementation, and emergency management
• Experience managing people and processes
• Ability to travel domestically and internationally, primarily around the APAC region.
• Availability to support after hours as needed
• Excellent written and oral communication skills

Preferred Qualifications

• Experience developing and leading physical security programs in the technology industry
• Strong background in developing security programs and event security management  
• End-user experience with AMAG Symmetry access control, Avigilon ACC CCTV, and/or other physical security systems
Professional Certifications including:
• ISMI Certified Security Management Professional (CSMP)
• ASIS International Certified Protection Professional (CPP)
• Project Management Inst. Project Management Professional (PMP)

About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently.
Guidewire combines core, data, digital, analytics, and AI to deliver our platform as a cloud service. More than 400 insurers, including the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1000+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of add-ons that accelerate integration, localization, and innovation.
Guidewire Software Inc. provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.