Principal Data Center Infrastructure Security Engineer

Remote - US

Full Time Senior-level / Expert USD 176K - 220K
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See yourself at Twilio

Join the team as our next Principal Infrastructure Security Engineer

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

As a Principal Infrastructure Security Engineer, you will partner with R&D and Trust & Security to build and protect data center and cloud assets. This involves maturing how assets are tracked, owned, and managed in a scalable approach while continuously working with our automation team to scale security, and innovating new ways to help R&D resources secure themselves.


In this role, you’ll be:

  • A builder: We do more than just consult, we aren’t afraid to get our hands dirty and write code to solve hard security problems. We work collaboratively with our engineering partners to jointly define and implement a multi-year roadmap.  
  • An owner:  Collaborative, open and decisive prioritization based on risk or business priority while bringing your own perspective on a long-term roadmap on how to best manage and secure Twilio infrastructure. 
  • Curious: Prioritize progress over precision in establishing your own impact, while continually asking questions that will allow you to contribute to the best organizational outcome possible.
  • A positron: Establish and lean on strong partnership and collaboration, by empowering others to be the best version of themselves to collaboratively tackle tough and daring infrastructure security projects.

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!


  • Top notch interpersonal and communication skills, you’re going to have to get a lot of buy-in from diverse partners and be able to actively incorporate their feedback 
  • Provide hands-on security technical leadership on architecture, design, and implementation on data center hosted infrastructure across multiple time zones and countries
  • Apply customer empathy to design and implement technical specifications that align security requirements while considering internal customers’ technical and business requirements
  • Ability to win the hearts and minds of engineers to adopt security standard methodologies and still hold teams accountable, including strong asset management and vulnerability management hygiene
  • Thorough understanding of risk management concepts and ability to translate risk to pragmatic management strategies 
  • Proven history of developing and scaling infrastructure security programs. Building and completing multi year roadmaps that are developed closely with internal engineering partners and leadership.
  • Partner closely with other security teams including Product Security, Cloud Security, Incident Response, and GRC
  • History of shipping production level code to automate security
  • Deep background and experience in at least one of: Networking, IAM, Storage, Compute 
  • Ability to go deep into unfamiliar areas as necessary to solve the problem at hand


  • Experience with multiple technical security domains such as Networking, Cryptography, AppSec, Pentesting, Compliance
  • Provide technical mentorship to other Trust & Security teammates 
  • Ability to tell your story with data. Comfortable with querying data warehouses and other data repositories to pull and leverage security metrics
  • Experience creating and evolving security standards and policies


This role will be remote, and based in the USA.

Approximately 10-15% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.


*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $176,080 - $220,100
  • Non-Sales: Additionally, this role is eligible to participate in Twilio's equity plan.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio’s equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

Job regions: Remote/Anywhere North America
Job country: United States
Job stats:  2  0  0
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