Delivery Manager - Infrastructure, Security Engineering & IT Support

Who are we?

Hi! 👋 We are Ravelin! We're a fraud detection company using advanced machine learning and network analysis technology to solve big problems. Our goal is to make online transactions safer and help our clients feel confident serving their customers.

And we have fun in the meantime! We are a friendly bunch and pride ourselves in having a strong culture and adhering to our values of empathy, ambition, unity and integrity. We really value work/life balance and we embrace a flat hierarchy structure company-wide. Join us and you’ll learn fast about cutting-edge tech and work with some of the brightest and nicest people around - check out our Glassdoor reviews.

If this sounds like your cup of tea, we would love to hear from you! For more information check out our blog to see if you would like to help us prevent crime and protect the world's biggest online businesses.

The Role

We are currently looking for a Delivery Manager to work with our Infrastructure, Security and IT support teams. You will assist them in building roadmaps as well as communicating to the wider team and CPO. We are looking for someone who will manage releases, stand ups, retrospectives and co-ordination for the team.

Responsibilities

You will be responsible for delivering the roadmap for the teams you are supporting, but other responsibilities could also include:

• Communication and raising awareness
  • Communicate product/platform/security changes and releases to the wider company weekly
  • Ensure that users are informed of important updates
  • Raise awareness of the teams’ work e.g. demos
  • Monitor and communicate security and infrastructure team metrics e.g. availability, usage, latency, scale metrics

• InfoSec
  • Work as liaison with Compliance Manager
  • Coordinate necessary compliance work in preparation for audits
  • Be involved in audits where necessary
  • Organise external and internal pentests, and follow up on pentest results for corrections from all engineering teams
  • Perform 3rd party services and app security review and approval

• Sales Support
  • Help respond to RFIs and RFPs from a Data, Infrastructure & Security Engineering point of view
  • Help organise and drive the work required for POC (proof of concept) projects of new clients

Requirements

• Experience in a similar delivery/project management role
• Experience with helping to set priorities and track the progress on long-term, complex projects
• Experience with managing different stakeholders and collaborating with various teams
• Have knowledge of a variety of agile practices and how best to apply these

Benefits

• Mental health support through Spill + quarterly wellbeing day off
• £1000 learning & development budget as well as Quarterly Learning Days
• Comprehensive medical cover with AXA
• Pension Scheme with Aviva
• 25 days holiday + bank holidays + 1 extra day off for religious holidays
• Flexible working hours & remote friendly environment
• Ravelin Gives Back - monthly charitable donations and regular volunteering opportunities
• TeamBandit - Fortnightly team lunches with different people from across the company
• Access to BorrowmyDoggy
• Cycle-to-Work scheme
• Weekly board game nights & budget for regular socials that anyone can organise
• Weekly Virtual exercise classes including yoga, pilates & HIIT sessions

*Job offers may be withdrawn if candidates do not meet our pre-employment checks: unspent criminal convictions, employment verification, and right to work.*