Senior Security Systems Engineer - Security Partners

At Jamf, people are at the core of everything we do. We do what’s right for our customers, our employees, our communities and our world. We take pride in simplifying technology for tens of thousands of customers around the globe and helping organizations succeed with Apple.

Jamf operates as a choice-based office model. Choose to work in the office, connect 100% remote from your home, or find the blend that works best for you.

SUMMARY
The Senior Systems Engineer, Developer Relations is a key member of the Technical Partnerships and Alliances team as a mentor and example of best practices. This role works closely with the Solution Partner team to create and maintain technical resources that enable customers and partners to build valuable integrations using Jamf developer tools, such as, APIs, webhooks, AppConfig and more.

As the primary technical point of contact for partner organizations who want to learn about, integrate with, and go to market alongside Jamf, this role is uniquely focused on building a compelling and unique tech-enabled value story with partner organizations focused on Jamf’s current or future customers. This role helps customers and partners identify opportunities to extend the Jamf ecosystem and provides resources to simplify the creation of solutions that capitalize on these opportunities. Working directly alongside the Solution Partner Manager, this role inspires the art of the possible with our current and future integration partners.

RESPONSIBILITIES

• Outline systems and workflow best practices that are built for scale and can be embraced across the entire Developer Relations team
• Inspire the art of the possible in new potential partners through Apple’s MPP program, through the Jamf Marketplace, relevant industry events, or from other sources
• Act as a natural mentor to other less-experienced members of the Developer Relations Engineering team
• Clearly communicate complex or technical concepts with others inside and outside of the organization.
• Align with the Solution Partner team to provide resources and escalated support for partners building integrations with the Jamf ecosystem.
• Conceptualize and share solution ideas with partners to meet market needs
• Engage in active promotion of Jamf’s Marketplace strategy and marketing efforts that are designed to attract new integration partners into Jamf’s ecosystem
• Create and maintain resources for the Jamf Developer Portal.
• Maintain expert knowledge of technologies within the Jamf ecosystem and functional area.
• Identify upcoming product changes that may impact consumers of Jamf developer tools.
• Provide feedback and guidance to Jamf Product and Engineering teams regarding Jamf developer tools and integration frameworks.
• Other duties and special projects as assigned.

SKILLS AND EXPERIENCE

• 5-7 years of professional software integration or development experience in a Cloud, SaaS, and/or enterprise software environment. (Required)
• Experience with endpoint, network, Threat and/or cloud security tools (Preferred)1
• Strong communication skills. (Required)
• Skills with one or more of the following languages:
  • Python, Swift, JavaScript, Shell, Ruby. (Required)
• Experience working with RESTful and/or GraphQL APIs. (Preferred)
• Experience working with code hosting and version control platforms (GitHub preferred).
• Experience building and/or supporting product integrations.
• Ability to work independently and as part of a team.
• Experience with macOS, iOS, and tvOS in a professional setting.

EDUCATION & CERTIFICATIONS

• 4 year / Bachelor's Degree (Preferred) OR directly relevant career experience.
• Preferred Certifications/Licensures: Jamf 100, Jamf 200, Jamf 300, Jamf 400.

Jamf is an equal opportunity employer and does not discriminate with regard to race, color, national origin, age, religion, disability, gender, sexual orientation, gender identity, genetic information, familial status, marital status, military status, or any other characteristics protected by federal, state, and local applicable fair employment practices laws.

The requirements and demands in this description represent those that must be met by an employee to successfully perform the functions of this job.  This is not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job, rather it is intended to be a reflection of those essential for recruitment and selection, for making fair job evaluations and for establishing performance expectations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This document does not create an employment contract, implied or otherwise. It does not alter the "at will" employment relationship between the company and the employee.    

What is a Jamf?
You go above and beyond for others, are willing to help, and support the team around you. You value and learn from different perspectives. You are curious and resourceful, a problem-solver, self-driven and constantly improving. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You’re not a jerk. You are someone who cares about doing the right thing.

What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, IT and security teams are able to confidently manage and protect Mac, iPad, iPhone and Apple TV devices, easing the burden of updating, deploying and securing the data used by their end-users. Jamf’s purpose is to simplify work by helping organizations manage and secure an Apple experience that end-users love and organizations trust.

We are free-thinkers, can-doers and problem crushers with a passion for helping customers empower their workforce to focus on their jobs, not the hassles of managing technology – freeing nurses to care, teachers to teach and businesses to thrive. We have over 2,500 employees worldwide who are encouraged to bring their whole selves to work each and every day.

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