Implementation Consultant
Australia, Japan, or Singapore
Snyk
Snyk helps software-driven businesses develop fast and stay secure. Continuously find and fix vulnerabilities for npm, Maven, NuGet, RubyGems, PyPI and more.Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, containers, and cloud infrastructure — and do it all right from the start. Snyk is on a mission to make the world a more secure place by empowering developers to develop fast and stay secure.
Location: Singapore, Tokyo or SydneyImplementation Consultant
The Customer Success team works hand-in-hand with Development and Security leaders from Snyk’s customer organizations to advance their security program using the Snyk Cloud Native Application Security Platform. Snyk is continuing to experience explosive growth across our customer install base which has led to increased demand for our post-sales teams to help ensure customers achieve resounding success with the Snyk platform.
Implementation Consultants must have a working understanding of the SDLC and where Snyk fits in it, consulting best practices, and enterprise DevOps architectures. This position requires a technical background, excellent client and project management skills, proven ability to facilitate hands-on technical work and ability to lead and manage multiple onboarding engagements. Your opportunity is to provide Snyk’s customers a world class onboarding experience.
Here at Snyk, you’ll spend your time:
- Delivering value to our customers by owning project delivery from kick-off to closure for customer-facing solutions
- Communicating regularly with project stakeholders on status, schedule, and risk factors through each onboarding phase
- Conducting project kick-offs, planning sessions and regular delivery meetings
- Facilitating customer outcomes across various teams to deliver positive results
- Managing and optimizing the Snyk Onboarding practices,
- Representing the customers technical requirements to internal/external stakeholders
- Collaborating with CSMs, Sales, Product Management, Engineering, and Support to accelerate customer onboarding
You should apply if you have
- 3+ years of technical consulting, SaaS software implementation or customer-facing experience as a technical lead
- A bachelor's degree in a related field of study
- A working knowledge of SDLC and DevOps methodologies
- The ability to clearly articulate complex technical issues
- Interest in application security, and an understanding of the importance of a developer first approach
- Understanding of CI/CD and DevOps tools
- A demonstrated consultative and technical aptitude for bringing people, technology, and processes together
- Excellent communication skills, organized and disciplined approach to problem solving, relationship-building, and project management.
We’d especially love to hear from you if you have
- Experience as a technical account manager, project manager, solution architect, sales engineer or similar for AppSec, CI, or DevSecOps products and services.
- Security certification such as CEH, CISSP, or CSSLP, or other.
- Experience with enterprise-scale web development technologies and microservices.
Interested?
Please apply below! We care deeply about the warm, inclusive environment we’ve created and we value diversity - we welcome applications from those typically underrepresented in tech. If you like the sound of this role, but are not totally sure whether you’re the right person, do apply anyway :)
#LI-RC5
We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!
About Snyk
Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.
Tags: Application security CEH CI/CD CISSP Cloud DevOps DevSecOps Microservices SaaS SDLC Vulnerabilities
Perks/benefits: Health care Startup environment Wellness
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